The key distinction is between short-term affordability and long-term savings, as well as the level of ownership and management. The monthly subscription plan offers smaller, more manageable payments, making it a budget-friendly option in the short term. This plan operates as an ongoing managed partnership, where we handle hosting, maintenance, and updates, ensuring your website remains optimized without requiring your direct involvement.
Alternatively, the upfront payment option provides you with full ownership of your website. By covering all design and development costs upfront, you not only secure greater long-term savings but also gain complete control over your site, allowing you to manage it independently or with optional support as needed. This flexibility makes the upfront option ideal for those seeking full autonomy over their online presence.
The Monthly plan requires a minimum 12-month commitment, ensuring your website design, hosting, maintenance, and updates are fully supported during this initial period. After the 12-month term, the plan automatically transitions to a month-to-month agreement, providing you with flexibility to continue the service or cancel as needed. If you choose to cancel after the initial 12-month commitment, your access to the website will be discontinued, as the site itself is part of the ongoing subscription service. However, you will retain ownership of any assets you provided during the project, such as your domain, content, and images. This structure ensures a balance between affordability, ongoing support, and flexibility for your business needs.
Ownership of your website depends on the payment plan you select. If you choose the Upfront Plan, you own your website outright upon completion. This means you have full control and can move your website to another hosting provider if desired. With the upfront option, you are not tied to our services long-term and have complete independence to manage your site as you see fit.
In contrast, the Monthly Subscription Plan operates as a managed partnership. Since the subscription includes hosting, updates, and maintenance as part of the ongoing service, the website remains under our management. You do not own the website outright and would lose access to it should you cancel the subscription. However, you will retain ownership of your domain name and any assets, such as images and text, that you provided during the project. It is your responsibility to download and back up these assets independently prior to cancellation, as we do not provide compiled files of your website content. This managed partnership model ensures that we can deliver consistent, high-quality service and support for the life of your website.
Yes. If cancellation occurs before the 12-month period ends, the remaining balance will be calculated based on the full project cost of $4,200, less any payments already made.
No, there is no buyout option for the Monthly Subscription Plan. The financial model of the subscription plan is designed for long-term partnerships. It typically takes 2-3 years, including hosting fees, to reach the revenue equivalent of the Upfront payment. To make this model viable, we rely on clients staying in the subscription plan for at least 5 years. This structure allows us to spread costs over time while still providing consistent, high-quality service.
By maintaining this subscription-based approach, we can dedicate more time to supporting and enhancing your website, providing hands-on assistance and priority support rather than focusing on constantly acquiring new clients to replace lost income. While a buyout option might seem appealing, it would undermine the sustainability of our service and reduce the overall quality and value we can offer to all of our clients.
Each invoice includes a 14-day grace period for payment. If an invoice remains unpaid after 14 days, a $25 late fee will be applied.
For subscription-based services, if multiple monthly invoices are overdue, we reserve the right to cancel the contract. In such cases, the client will be responsible for paying the full cost of the website. If you anticipate difficulties making payments, we encourage you to reach out to us as soon as possible so we can work together to avoid disruptions and maintain your service.
Invoices are sent via Square, providing a secure link for payment submission. Subscription payments are processed using credit or debit cards, with all major credit cards accepted. For lump-sum projects, payments are required through ACH bank transfer to reduce processing costs. Checks and money orders are not accepted.
If you’re using a monthly payment plan, any additional pages are charged as a one-time fee, separate from your monthly payments. For example, if your project requires 3 extra pages, the total one-time cost for those pages would be $375 (3 pages x $125 per page). This amount is billed upfront and does not affect your monthly payment schedule for the rest of the project.
When you enter into a contract, whether for an upfront payment or a monthly subscription, our primary goal is to ensure your satisfaction prior to commencing the development phase. If we are unable to deliver a design that meets your expectations and you decide not to proceed, we will issue a full refund of all payments made, minus a $185 administrative fee. This policy is in place to safeguard the integrity of our design process and prevent its misuse as a complimentary service. Please note that once the development phase begins, refunds will no longer be available.
The website design and development process typically takes 3 to 6 weeks to complete. However, the timeline can vary based on the client’s availability during the design phase, particularly in providing timely responses to requests for content, images, and feedback. Collaboration and prompt communication are key to ensuring a smooth and efficient process.
We use WordPress as the foundation for our websites because of its exceptional flexibility and scalability. WordPress powers a significant portion of the web, making it a reliable and future-proof choice. Its extensive plugin repository allows for seamless integration of advanced features and functionality, ensuring your website can grow and adapt as your business evolves.
Content Edits includes updates to your website’s existing content, such as text changes and image replacements, ensuring your site remains accurate and up-to-date. However, it does not cover structural changes like altering the layout, adding new sections, or creating new pages. These types of updates fall outside the scope of the plan and may require additional services.
As part of Ongoing Maintenance & Updates, we will ensure that your website’s core system and plugins are kept up to date on a monthly basis. Regular backups will also be performed to safeguard your data. After each update, we will thoroughly review your site to confirm that everything is functioning optimally, maintaining its performance and reliability.
No, the website itself is not transferable upon cancellation, as it’s part of the subscription service that supports our business. However, you will retain ownership of your domain name and any assets, such as content and images, that you provided during the project. Before canceling, you should ensure you download and back up your content, as we do not provide compiled files of text or images before or after cancellation.
